Terms and Conditions

Welcome to our Website www.1791diamonds.com.au

Version 6.3 12th March 2014 - Terms of use.

This website ("Site") is owned by 1791 Diamonds Pty Ltd (referred to on this Site as "we", "our" or "us"). Your use of this Site is governed by these terms of use. By accessing and browsing this Site you agree to be bound by these terms of use.

If you wish to purchase any of our goods or use any of our services on this Site, you will be required to agree to the additional terms and conditions of sale for those particulars goods or services.

General Terms and Conditions

Our Promise

Our products are uniquely designed by us and are exquisitely crafted from very high quality materials.
We endeavour to provide you with absolutely excellent customer service. If there is anything you would like to discuss with us then please get in touch via the contact us page.

We have specifically checked that our diamond suppliers adhere to the Kimberley Process so as to avoid sourcing conflict diamonds.

Our Polite Request

Please use this website in a manner that will make other people happy and is entirely within the law. Please don't submit any information that would insult or upset other users or our staff.

Delivery

Delivery times are calculated from the time that payment is received for an order.  From that point, you can expect delivery within Australia to be 15-20 working days. If you have chosen the 'Valuation for Insurance' option, then this will add 2-4 days to the expected delivery time.

Click here for Christmas and New Year Delivery Dates.

Certificates and Reports

All diamonds over 0.3 carats supplied by this Site have independent diamond certificates. We use Advanced Gem Laboratory (AGL) Limited (NZ), GemLab (NZ), the Gemological Institute of America (GIA), The Diamond High Council of Belgium (HRD), or the International Gemological Institute (IGI).

Note, some distributors and retailers issue their own certificates. We use independent laboratories to give you the confidence that the diamonds are the quality we stated. We feel this is particularly important for an Internet purchase.

18kt White Gold Content Declaration

At 1791 Diamonds quality is very important and we only use the best materials suited to making diamond engagement rings that look beautiful and wear well.

Our 18kt Gold is made with at least 75% pure gold with other metals added to make it stronger and to give it a lovely white look. To enhance this shiny white look and to add strength to the surface of your ring, we plate our 18kt white gold rings with a layer of rhodium, a metal which is a member of the platinum family. This also aids against the tarnish and discolouration of your ring.

The 18kt White gold that we use at 1791 Diamonds is a high quality precious material. Our 18kt white gold is alloyed with palladium so it still retains its "whiteness" after the rhodium plating has worn away and therefore delays the need for re-plating your engagement ring. Some cheaper 18kt white gold rings are alloyed with metals such as nickel. This can leave a yellow tinge to the base metal after the rhodium plating has worn away and therefore re-plating has to be done more frequently.

If our customers prefer, we also have the option of ordering our rings in Platinum; it is 95% pure and hypoallergenic.

Please feel free to contact us if you have any questions.

Goods and Services Tax

GST is charged at 10% and is included in the retail price where applicable. If you order from overseas we will not charge GST and you will be responsible for paying it locally along with any other local taxes that may be applicable.

Returns Policy

If you are not entirely satisfied with one of our products you may return it to us within the first 14 days from when the ring is delivered. Products must be returned in an "as new" condition.

Please first use the contact us page to arrange return. We will issue you a returns number and arrange an insured courier. Do not return rings in any other way because they probably won't be insured.

This returns policy is strictly limited to one engagement ring and two wedding bands per customer.

Your statutory rights are not affected by this returns policy. If there is a fault in materials or manufacture we will replace a ring free of charge.

Ring Size

To have a free Ring Sizer sent to you, please complete the Ring Sizer request form.

If a ring we send to you needs re-sizing, then we understand that you will probably not want to let go of your beautiful new ring once you have it. So, contact us and we will help you find a trusted jeweller local to you so you can resize your ring at your convenience and as quickly as possible.

Intellectual Property

All intellectual property on this Site, including without limit, the text, graphics and copyright works is owned by us (or our relevant content supplier). We are the exclusive owner of all rights in the compilation, design and layout of this Site.

Our ring designs are unique and copyright in them belongs to us. You may not reproduce these designs, nor have a jeweller reproduce these designs for you.

Right to Use Site and Content

You may access, view, reproduce and print the content on this Site provided you only use that content for informational, non-commercial purposes and any reproduction includes a prominent acknowledgement of our rights in the relevant content.

Disclaimer

The information provided on this Site is for a general guidance only and should not be used as a substitute for professional advice.
All our rings are made on demand for you. As a result, the pictures are indicative and not of the actual ring. You can, however, be sure that we endeavour to make each ring to a very high level of quality and as near to the original master as possible.

Photos

This Site contains various photos, 3D models and illustrations of our products. These are often not to scale and may appear both larger and smaller than the actual size. We have done this so you can see the detailed design. In addition we often have to alter and enhance pictures. The objective of this enhancement is to remove reflections of the camera, reflections of the photo booth, and reflections of photographic lighting, as well as dust and dirt marks from the camera lens and defects or dirt on the camera digital sensor.

Diamond Carat Weight and Millimetre Size

To help you envisage the approximate dimensions of a diamond we sometimes show an approximate millimetre size alongside the official carat weight of a diamond. Please note this is a very approximate measure and it can be quite inaccurate because it is based on averages and not the actual diamond.

The carat-weight (ct) and total-carat-weight (ctw) shown is always a minimum carat weight. You will always get at least that weight shown in diamond.

All Liability Excluded

To the extent permitted by law:

  • all warranties, representations and guarantees (whether express, implied or statutory) are excluded, including without limit, suitability, fitness for purpose, accuracy or completeness of this Site or the content on or accessed through it; and
  • we will not be liable for any damage, loss or expenses, or indirect losses or consequential damages of any kind, suffered or incurred by you in connection with your access to or use of this Site or the content on or accessed through it.

If the Australian Trade Practices Act 1974 applies, you may have rights or remedies which are not excluded nor limited by the above.

Although we have tried to ensure the content on this Site is current, accurate and complete, we do not guarantee that such content will be current, accurate or complete when you access it. We will take action, within a reasonable time, to correct any error or inaccuracy which is brought to our attention. In particular, although we have tried to ensure that the prices stated on the Site are correct, we do not guarantee the accuracy of any listed price and will not be bound to sell you any product at an incorrectly listed price.

Third Party Websites

This Site may contain links to third party websites. These websites have not been prepared by us and are not controlled by us. They are provided for your convenience only, and do not imply that we check, endorse, approve or agree with third party websites this Site links to.

Privacy Statement

The Privacy Statement governs the collection, use and disclosure of your personal information by us. The Privacy Statement forms a part of these terms of use and is available here.

Jurisdiction and Governing Law

This Site and content have been prepared in accordance with the requirements of Australian law. These terms of use and any matters or disputes connected with this Site will be governed by Australian laws and will be dealt with by Australian courts.

Amendments

We may amend these terms of use from time to time so you should check and read these terms of use regularly. By continuing to use this Site after any such amendment, you are deemed to have agreed to the amended terms of use.

Email: info@1791diamonds.com.au
Phone: 02 8006 1860
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